Refund policy
We want you to be absolutely delighted with your unique purchase from ChaoDecor. If you are not completely satisfied, we accept returns under the following terms:
Return Requirements
| Requirement | Details |
| Return Period | You have 14 days from the date you receive your item to initiate a return. |
| Condition | Products must be returned in new and unused condition in the original packaging. |
| Hygiene Standards | To protect our artisans' items and comply with health standards, products must be free from any contact with smoke, perfume, or deodorant. |
| Refusal Right | We reserve the right to refuse returns on items that do not meet the standards outlined above. |
How to Initiate a Return
To ensure your refund is processed smoothly:
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Contact Us: Please contact our Customer Service team via the chat button on our website or reply to your order confirmation email.
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Confirmation: Our team will review your request and contact you as soon as possible with detailed return instructions.